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Case Study

July 10, 2023

Mobile app case study: Reducing resident call volume and enhancing work order accuracy

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Commercial

Blog

July 8, 2023

Read this before you repair your facilities' commercial flooring

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Commercial

Case Study

July 6, 2023

Case Study: Streamlining facilities maintenance for a leading beauty spa

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Commercial

Case Study

June 30, 2023

Case Study: How Lessen transformed an optical retailer's operations, resulting in happier doctors

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Commercial

Blog

June 23, 2023

Keep commercial facilities running smoothly and safely with this comprehensive summer maintenance checklist

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Commercial

Blog

June 16, 2023

Improving customer experience in the COVID-19 era

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Commercial

Blog

June 15, 2023

Year-round HVAC maintenance: What you need to know for your healthcare locations

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Commercial

Blog

June 14, 2023

How the digital transformation of facilities maintenance can foster better patient care

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Commercial

Blog

June 7, 2023

Three ways banks can do more with their facilities maintenance technology platforms

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Commercial

Blog

June 2, 2023

SMS Assist reports: State of snow and ice management 2023

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Commercial

Blog

May 17, 2023

10 reasons why facilities managers are important to commercial operations

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Commercial

Blog

May 5, 2023

The unsung heroes of commercial real estate: why facilities managers are essential for growth

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Commercial

Blog

April 23, 2023

Struggling with rising restaurant costs? These four preventative maintenance strategies can boost your budget

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Commercial

Blog

April 23, 2023

Maintenance in a tightening economy: the impact of recession and interest rates

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Commercial

Blog

April 23, 2023

Want to know the total of your restaurant’s budget: look at how indirect operational costs are affecting your P&L

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Commercial

Blog

April 21, 2023

4 ways preventative maintenance can stabilize budgets in logistics and warehouse facilities

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Commercial

Blog

April 21, 2023

Maintaining logistics uptime: managing operational costs for facilities maintenance

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Commercial

Blog

April 20, 2023

Telecom right to repair can strain locations: four preventative maintenance strategies that can help

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Commercial

Blog

April 20, 2023

Winning the cost game: how managing indirect costs leads to budget stability for mobile phone stores

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Commercial

Blog

April 20, 2023

Adapting to the customer-led retail experience: 10 tips for running lean, full-capacity retail facilities programs

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Commercial

Blog

April 19, 2023

Winning customers when budgets are tight: how managing indirect costs can boost retail brand experiences and monthly budgets

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Commercial

Blog

April 19, 2023

Indirect maintenance costs: the hidden charges impacting retail banks P&L

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Commercial

Blog

April 19, 2023

Bank branches hold the key to the future of customer trust in the retail banking sector

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Commercial

Blog

April 13, 2023

The rise of the omnichannel journey: three areas customers first notice about restaurants

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Commercial

Case Study

April 12, 2023

Streamlining the facilities program of one of the nation’s largest delivery and logistics companies

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Commercial

Blog

April 10, 2023

Five ways to create a consistent customer experience across banking locations

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Commercial

White Paper

March 28, 2023

Ways the COVID-19 pandemic has changed HVAC/R in healthcare forever

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Commercial

Video

March 13, 2023

Ask an Expert Video Series: HVAC

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Commercial

Case Study

February 24, 2023

National jewelry retailer gains budget stability with preventative HVAC maintenance program

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Commercial

White Paper

February 21, 2023

Here we go again: Supply chain issues, staff shortages, and rising costs continue to impact facilities maintenance

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Commercial

Blog

February 15, 2023

Three essential services gained when outsourcing commercial floor care

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Commercial

Blog

February 14, 2023

Laying the foundation of an HVAC maintenance strategy: Examining the difference between centralized and decentralized models

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Commercial

News and Events

February 14, 2023

SMS Assist announces service expansion with GP Mobile

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Commercial

Blog

February 14, 2023

The true cost of deferring maintenance

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Commercial

Blog

February 14, 2023

5 ways your facilities program can de-risk your business

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Commercial

Blog

February 14, 2023

Plot HVAC spend in your budget with three fundamental questions

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Commercial

Blog

January 31, 2023

How labor & parts shortages are affecting facilities management

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Commercial

Blog

January 25, 2023

How COVID Has Reshaped the In-Person Shopping Experience

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Commercial

Blog

January 12, 2023

Lessen and SMS Assist: Greater Together

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Commercial

Blog

January 11, 2023

Built In Honors SMS Assist in Its Esteemed 2023 Best Places To Work Awards

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Commercial

Blog

January 5, 2023

Winter prep list for facilities managers

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Commercial

Case Study

January 4, 2023

When the storm moved out, Lessen moved in to help a critical industry recover after Hurricane Ian

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Commercial

White Paper

December 28, 2022

Smart invoicing is key to a successful facilities maintenance budget

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Commercial

Blog

December 27, 2022

5 ways facilities maintenance programs build customer trust at retail bank locations

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Commercial

Blog

December 27, 2022

Top reasons to streamline healthcare facilities maintenance across multiple locations

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Commercial

Blog

December 22, 2022

9 Facilities Management Mistakes That Could Hurt Your Restaurant's Yelp and Google Reviews

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Commercial

Blog

November 8, 2022

3 ½ trends to help offset landscaping costs in 2023

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Commercial

Blog

November 7, 2022

3 things you should track to help fight slip and fall claims this winter

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Commercial
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