Smarter Property Management Powered by Aiden
Meet Aiden
The AI platform that streamlines operations, boosts resident satisfaction, and empowers your team. Covering the full resident lifecycle, Aiden integrates seamlessly with your systems.
Property Managers
Focus on Strategy, Let Aiden Handle the Routine.
As a property manager, you juggle rentals, maintenance, and owners. Aiden automates routine tasks so you can focus on growth and residents.
24/7 Task Handling
Aiden never clocks out. It can field resident calls or after-hour emergencies, initiate work orders, and even approve routine expenses based on your guidelines. Wake up each morning to find mundane tasks already resolved overnight.
End-to-End Workflow Automation
From a resident’s maintenance request to updating the owner, Aiden carries the process through. It gathers details, creates the work order, dispatches a plumber, notifies the resident of the appointment, and updates your dashboard in real time. Just set the rules and let Aiden run with it.
Portfolio Scalability
Because Aiden offloads so much work, you can confidently take on more properties without sacrificing service quality. Whether you manage 50 units or 5,000 units, Aiden’s got your back – scaling as your AI-powered digital operations manager.
Insightful Reporting
Aiden turns data into actionable insights. Your manager dashboard highlights things like pending tasks, recurring issues, and performance KPIs. This kind of foresight lets you proactively manage rather than always reacting.
Maintenance Technicians
Smarter Dispatch. Instant Information. Less Downtime.
Aiden isn’t just for office teams – it’s a game-changer for maintenance technicians and contractors in the field. By the time a technician arrives on-site, Aiden has set them up for success.
Better Work Orders
No more vague “something’s broken” tickets. Aiden converses with residents via chat or voice to gather detailed symptoms. Technicians receive clear, detailed work orders with probable cause, required tools, and even part numbers if identified. This means fewer surprises and a higher first-fix rate.
On-the-Job AI Assistance
Need a second opinion? Aiden’s mobile interface can provide technicians with immediate access to troubleshooting guides or past fixes for similar issues. It’s like having a knowledge library in your pocket. This boosts confidence and speeds up repairs, especially for newer team members.
Seamless Communication
Aiden keeps everyone in the loop. If a part needs special ordering or an appointment runs late, Aiden automatically updates the resident and property manager. Technicians don’t have to play phone tag or write long emails – Aiden’s got the notifications covered.
Faster Invoicing & Payment
Once the job is done, Aiden can generate a draft invoice or work report on behalf of the technician, itemizing labor hours and materials used. Techs review and approve on their phone. This accelerates the payment cycle and cuts down paperwork at day’s end.
Residents and Property Owners
Responsive, Reliable, Remarkable – Property Care that Wows
Whether you’re a resident submitting a request or a property owner checking on your investments, Aiden elevates the experience to a new standard.
Always-on, Instant Response
Residents no longer wait anxiously for a callback. Aiden’s virtual assistant greets them immediately via their preferred channel – mobile app chat, text, or phone. This always-on availability shows residents that their concerns are heard right away, building trust.
Faster Resolutions
Because Aiden accelerates the whole maintenance process (from diagnosis to dispatch), residents see issues fixed faster than ever. That leaky faucet might be resolved the same day rather than next week. Quick fixes lead to satisfied residents who feel cared for.
Personalized Service
Aiden remembers preferences. If a resident has a specific need, Aiden notes it and schedules accordingly. Small touches like these make the service feel customized and human, despite being driven by AI. Owners likewise can set thresholds, and Aiden will honor those rules, ensuring owners feel in control.
Proactive Care
Aiden can even play a role in preventive maintenance that benefits residents and owners alike. By catching issues before they escalate, Aiden helps avoid inconvenient breakdowns and protects the owner’s property value. It also provides more business and less churn.
Take the Next Step
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