Our technology is the engine that connects our customers with our vendors—ensuring your continuous revenue generation, with complete spend transparency.

We’re moving FM into the future with machine learning and automation.

More consistent service delivery made possible by rigorous processes, powerful work order validation controls, and intelligent data capture

Automation enables better cost controls and greater budgetary efficiencies throughout the life of your assets

Algorithm-optimized repair/replace decisions extend the useful life of assets and inform the most cost-effective replacements

We’ve invested nearly $200 million in our technology, and continue to do so to generate lasting value for our customers


Annual Commercial Real Estate Digital Innovation (Digie) Award for Best Use of Automation in Property/Facility Management

Drive better quality, faster service, and lower costs.

Your full-lifecycle turnkey solution

Technology platform

Access to One by Lessen web portal and intuitive mobile apps

Operations support

Instant access to our network of 30,000+ vetted and qualified providers

Vendor and vendor management

End-to-end work order lifecycle management with total visibility

Work order management

Full-scale actionable insights and reporting with business analyst reviews

Insights and analytics

Consolidated and simplified billing, invoicing, and payment protections

Insights and analytics

Consolidated and simplified billing, invoicing, and payment protections

Billing and invoicing

Everything you need in software and service to run world-class facilities

Manage your work orders, streamline your processes, and control your costs

Streamline your work orders

Get the right fix, the first time, at the time requested.

  • Simplify work order creation
  • Pinpoint maintenance needs
  • Request services faster

Validate that work is completed

Follow the story of maintenance across your portfolio.

  • Know when providers arrive on site
  • Identify what assets were serviced
  • See before and after photos

Make smarter maintenance choices

  • Execute cost-effective strategies revealed by data
  • Plan ahead for repairs and replacements
  • Maintain the assets that help your business run

Spend where it makes sense

Manage spend and priorities with live location data.

  • Get actionable insights
  • Limit maintenance trip costs
  • Adjust spend priorities

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in action

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