Single Family Services
Simplify and scale property services
Lessen streamlines single-family property management, cutting down on hassle, uncertainty, and risk. We speed up the market readiness of homes and promote longer resident occupancy. Driven by the same goal, we prioritize delivering outstanding resident experiences.
Properties served
Work orders completed annually
Capital projects & turns annually
Qualified vendors in network
Average resident satisfaction score
Average resident satisfaction score
Unleash the power of repairs, maintenance, turns, and capital projects on demand.
Repairs & maintenance
Superior fixes for enhanced resident experiences
Empower a better resident experience with quality work
Report issues anytime with 24/7 in-house support
Rely on more fixes completed on the first visit
Ensures work order validation with an intuitive vendor app
Gain access to thousands of skilled and certified technicians
Increase resident satisfaction with prompt response times
Turns
High-quality turns while controlling costs
Control costs without compromising on quality
Streamline your turns process and limit gaps in occupancy
Increase revenue and minimize overhead
Increase resident satisfaction and reduce turnover
Capital projects
Get rentals move-in ready—faster
Tap into an expansive vendor network
Leverage greater buying power
Streamline capital projects with quick and accurate scoping
Unleash transparent data and reporting
Reduce change orders
Areas of expertise
Warranty providers
Property owners
Service providers
Property managers
Home Builders
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Benchmarking Repair & Maintenance Performance in SFR
See how your R&M operations stack up.
Lessen’s proprietary benchmarking report analyzes 680,000+ work orders and $470M+ in vended spend to reveal how top single-family operators manage cost, speed, and quality.
Gain insight into:
- Per-work-order cost breakdowns across General Maintenance, HVAC, and Plumbing
- Regional spending trends from the Sunbelt to the coasts
- Real-world benchmarks for annual spend per home
- Efficiency metrics that separate top performers from the pack
Operators with proactive R&M programs reduce unnecessary work orders by 10–20% while improving resident satisfaction and portfolio NOI.
See How Leading Operators Partner with Lessen
How Darwin Streamlined Maintenance Across Hundreds of Homes
See how one of the largest SFR operators used Lessen to increase vendor accountability, cut costs, and boost resident satisfaction.
Turning Maintenance from a Headache into a Scalable Advantage
Discover how Second Avenue partnered with Lessen to streamline operations, centralize data, and elevate service across thousands of single-family rentals.
Scalable Property Management Report
Build smarter, scale faster.
Lessen’s latest report explores how leading property management teams are optimizing their processes, technology, and vendor networks to achieve efficiency, transparency, and control as they grow.
Gain insight into:
• How top portfolio leaders structure maintenance and turns programs for scale
• Portfolio-wide efficiency metrics and cost control strategies
• The role of centralized technology in driving NOI performance
• Practical steps for unifying oversight across regions and teams
Property management teams using centralized, tech-enabled models reduce overhead by up to 25% while improving speed and resident satisfaction.
Successful property services create exceptional first impressions
Let’s discuss what’s possible with smart, streamlined property management services and technology.
Where better begins
The best people in the industry
Drive operational efficiency with teams overseeing every step of the maintenance lifecycle so you can work smarter and strategize for the future.
The best platform in the industry
Empower your business with the leading tech platform to manage work orders, streamline your processes, and control your costs in one place.
The best process in the industry
Partner with in-house teams who know your account inside and out. Our dedicated experts
ensure personalized attention and tailored solutions.
