Multifamily
Services

Smarter property services for multifamily portfolios

Lessen eases the burden, the uncertainty, and the risk associated with managing distributed real estate portfolios of multifamily properties. Simplify and scale through fully outsourced real estate property maintenance services, management of capital projects, makereadies, and more across your entire multifamily portfolio.

A row of suburban townhouses with manicured lawns. Overlaid on the right side of the image is a work order popup displaying details of Work Order #512, related to plumbing, located in the upstairs men's restroom with an issue type of leak and customer notes indicating a toilet leaking.
280
K

Properties served

3
M+

Work orders completed annually

20
K+

Capital projects & turns annually

30
K

Qualified vendors supplemented by inhouse technicians

4.7
/5

Average resident satisfaction score

Unleash the power of multifamily repairs, turns, and capital projects on demand.

A technician in blue overalls and gloves performing maintenance or repair work on a wall-mounted boiler or heating system inside a home.

Repairs & maintenance

Superior fixes for enhanced resident experiences

Rely on quick, quality service calls powered by Lessen’s national vendor network available 24/7/365.

Enhance response times and firsttime fix rates for happier residents.

Harness the combined strength of technology, people, and process.

Turns

High-quality turns while controlling costs

Get multifamily units market-ready faster, significantly reducing vacancy times.

Depend on vetted vendors and project managers, empowered by smart tools like Lessen360™ for agile scoping.

Scale efficiently and reduce overhead—turn units swiftly and cost-effectively.

Capital projects

Get rentals move-in ready—faster

Execute capital renovations with consistency, control, and transparent management.

Leverage Lessen’s expansive vendor network for cost savings and accuracy in scoping.

Keep projects on schedule and budget—renovate smarter at scale.

Areas of expertise

Property
owners
Property managers
Service providers
Warranty providers
Home
builders
Doing more with less ebook

Explore the connection between service quality and portfolio performance

Discover how streamlined maintenance programs directly impact resident satisfaction, retention, and financial outcomes across multifamily portfolios.

Two people shaking hands in front of a phone.

Successful property services create exceptional first impressions

Let’s discuss what’s possible with smart, streamlined property management services and technology.

Where better begins

The best people in the industry

Drive operational efficiency with teams overseeing every step of the maintenance lifecycle so you can work smarter and strategize for the future.

The best people in the industry

The best platform in the industry

Empower your business with the leading tech platform to manage work orders, streamline your processes, and control your costs in one place.

A phone and a computer screen displaying a dashboard.

The best process in the industry

Partner with in-house teams who know your account inside and out. Our dedicated experts
ensure personalized attention and tailored solutions.

a man sitting in front of a computer monitor

Explore more

Press

November 10, 2025

Lessen Appoints Chris Lyman as Executive Vice President of Commercial Sales and Key Accounts

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Press

October 1, 2025

Lessen Unveils Aiden: An AI-Powered Maintenance Lifecycle Platform Reshaping Facilities Management Across Residential and Commercial Real Estate

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Press

September 24, 2025

Lessen Releases First-Ever Repair & Maintenance Benchmark Report, Setting a New Standard for the Single-Family Rental Industry

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Blog

December 9, 2025

Data-Driven Maintenance: Using Portfolio Insights to Reduce Costs and Improve Service

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Blog

December 5, 2025

Creating Consistency in Work Order Management Across Multifamily Portfolios

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Blog

November 14, 2025

Renovation Forecast 2026: Market Trends in Unit Upgrades and Pricing

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