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How COVID Has Reshaped the In-Person Shopping Experience

January 25, 2023

Three years after the start of the pandemic shoppers and retailers have adapted their behavior to a new shopping landscape. With a great focus on service, customers are searching for retailers that provide an elevated experience and one that is differentiated from shopping online. As consumers return to stores and shopping malls, these are the trends we see having the best impact to the physical retail space.

Click on the infographic to the right to learn more about what shopping behaviors have shifted during the course of the pandemic and what people are looking for in the future of retail.

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