Managed by You
lessen360
See every problem. Solve it before it costs you.
Your maintenance budget is reactive. Your residents leave because small issues become big ones. Your vendors don't have visibility. Your team is managing spreadsheets instead of operations.
150K
Homes supported by Lessen
Proof of scale you can trust
20
Years of operating experience
Operational knowledge built into every workflow
34K
Vendors in the Lessen network
Service capacity when and where you need it
40M
Real work orders
Real-world execution data behind the platform
What if maintenance stopped being the reason residents leave, and instead, became the reason they stay?
Every role and system works from the same operational truth.
Lessen360 connects residents, in-house teams, existing systems, third-party vendors, and additional Lessen capacity, while your organization keeps authority over the program.
- 01
Residents
Get better requests, faster. AI-guided intake filters what doesn't need a tech and surfaces everything that does. Fewer callbacks. Faster resolution.
- 02
Maintenance Teams
Structured jobs, property context, and clear closeout steps help technicians move faster.
- 03
Existing systems
Your property management system stays in place while Lessen360 coordinates the work around it.
- 04
Third-party vendors
Work access, expectations, documentation, and performance stay connected.
- 05
Lessen
Direct access to 34,000+ vetted vendors with 4.8★ satisfaction ratings and 89% first-time fix rate.
Move from chasing work to managing outcomes
Replace disconnected handoffs with a coordinated operation that helps every role see what is happening, what comes next, and where attention is needed.
Units sit vacant longer than they should. Every extra day is revenue you're not collecting.
Smart scheduling keeps every turn moving: the next task dispatches the moment the last one closes.
Vague intake leads to repeat visits: techs arrive without context and residents wait longer than necessary.
Smart intake filters what doesn't need a tech and gives your team everything they need to close on the first visit.
Working across multiple systems with no visibility into capacity, so techs cherry-pick easy jobs and priorities get missed.
One system. Full visibility into capacity, workload, and priorities, so every tech works the right job, in the right order.
Vendor performance tracked on gut feel, with no data on response time, quality, or whether a proposal price is fair.
Every vendor scored on speed, completion rate, and first-time fix. Aiden flags bad proposals before you approve.
No full picture of what a unit, appliance, or location has already cost you: history lives in disconnected systems.
Complete history at every level (work order, appliance, unit, and location): every dollar, every visit, every pattern.
Residents, vendors, and techs call constantly for updates, and your team wastes hours answering the same status questions.
Automated updates go to everyone, so your team stops being the communication hub and gets their days back.
By the time the P&L tells you something's wrong, it's too late to act, and getting to answers takes days of manual work.
Real-time dashboards surface what's trending wrong while you can still do something about it. No spreadsheets, no surprises.
Lessen's playbook makes it
trustworthy. Our AI makes it smarter.
360 gives you Lessen's operational playbook—20+ years and 40M+ work orders of hard-won knowledge. Aiden strengthens every decision inside that framework.
Intake & Dispatch
Better intake. Better first-time fix rate.
Dispatch that thinks. Turns that move.
Vendor Management
Know the price before you say yes.
Your vendors, scored on every job.
Visibility & Intelligence
Know the full history of every asset.
Don't wait for the P&L to tell you.
Better maintenance performance changes the economics of the portfolio
Connect faster turns, stronger cost control, and more consistent execution to the outcomes leadership cares about.
31%
of non-renewals linked to poor maintenance
$80
NOI recovered per vacant unit, per day when turns shrink from 20 days to 5
$700
saved per home per year using predictive spend controls and vendor oversight
5
faster to stand up a new market operation using Lessen360
Works alongside the systems you already run
Lessen360 connects with the systems your teams already use. Property data remains where it belongs while maintenance workflows, vendors, and performance are coordinated through one operating layer.
Integrates with your PMS. No migration, no downtime.
No data migration required.
No downtime during go-live.
Your PMS stays exactly where it is.
Built for real-world change management
Start with the workflows, teams, and systems you have today. Expand Lessen360 as your operation is ready to scale.
Role-specific training for back office, in-house techs, and coordinators
Vendor onboarding so partners are set up, trained, and accountable from day one
Resident app rollout support for seamless transition
Integrates with Yardi, Entrata, RealPage. No rip-and-replace required.
Frequently asked questions
What is Lessen360?
Does Lessen360 replace my in-house maintenance team?
Does Lessen360 replace my property management software?
What does Aiden do inside Lessen360?
Who is Lessen360 built for?
What if we want Lessen to manage more of the operation?
How long does it take to implement Lessen360?
You deserve better. Let's prove it.
The operators closing the gap on maintenance costs, turns, and resident retention didn't get there by luck. They got there by running the right operation with the right support behind them. See what Lessen360 can do for your operation.
Not looking to run it yourself?
ONE by Lessen can work with your maintenance program from end-to-end; vendors, dispatch, execution, and invoicing; while you keep visibility and control at the portfolio level.