Every Empty Day Costs You $80 a Unit
See how a system that orchestrates vendors, techs, and execution turns make readies around in 5 days instead of 20, with complete oversight across your whole portfolio.
150K
Homes supported by Lessen360
Proof of scale you can trust
20
Years of operating experience
Operational knowledge built into every workflow
34K
Vendors in the Lessen network
Service capacity when and where you need it
40M
Real work orders
Real-world execution data behind the platform
What if maintenance stopped being the reason residents leave — and became the reason they stay?
Move from chasing work to managing outcomes
Replace disconnected handoffs with a coordinated operation that helps every role see what is happening, what comes next, and where attention is needed.
Units sit vacant longer than they should. Every extra day is revenue you're not collecting.
Smart scheduling keeps every turn moving: the next task dispatches the moment the last one closes.
Vague intake leads to repeat visits: techs arrive without context and residents wait longer than necessary.
Smart intake filters what doesn't need a tech and gives your team everything they need to close on the first visit.
Working across multiple systems with no visibility into capacity, so techs cherry-pick easy jobs and priorities get missed.
One system. Full visibility into capacity, workload, and priorities, so every tech works the right job, in the right order.
Vendor performance tracked on gut feel, with no data on response time, quality, or whether a proposal price is fair.
Every vendor scored on speed, completion rate, and first-time fix. Aiden flags bad proposals before you approve.
No full picture of what a unit, appliance, or location has already cost you: history lives in disconnected systems.
Complete history at every level (work order, appliance, unit, and location): every dollar, every visit, every pattern.
Residents, vendors, and techs call constantly for updates, and your team wastes hours answering the same status questions.
Automated updates go to everyone, so your team stops being the communication hub and gets their days back.
By the time the P&L tells you something's wrong, it's too late to act, and getting to answers takes days of manual work.
Real-time dashboards surface what's trending wrong while you can still do something about it. No spreadsheets, no surprises.
No handoff is invisible. No data lives outside the system.
Maintenance breaks in the handoffs: between residents, your team, your vendors, and the systems they're working out of. 360 connects the whole chain, so context, communication, and accountability travel with every job
- 01
Residents
Use your existing resident experience or use Lessen's AI-guided intake to get better, more complete information from the start.
- 02
In-house teams
Techs see job details, unit history, and structured documentation tools. They arrive prepared with context and parts.
- 03
Existing PMS
Your property management system stays exactly where it is, and your data flows in and out of 360 without disruption. You get the operational visibility and workflows of 360 layered on top of the system your team already knows.
- 04
Third-party vendors
Vendors get real-time access to status, schedules, and next steps. Performance scorecards track their work so you can hold them to the same standards as your in-house team.
- 05
Lessen
Lessen 360 gives you direct access to Lessen's network of 30,000 vetted vendors. The result: a 4.8 resident satisfaction score on work orders and a 64% first-time fix rate, without adding headcount or managing vendor relationships from scratch.
Lessen's playbook makes it
trustworthy. Our AI makes it smarter.
360 gives you Lessen's operational playbook—20+ years and 40M+ work orders of hard-won knowledge. Aiden strengthens every decision inside that framework.
Intake & Dispatch
Better intake. Better first-time fix rate.
Dispatch that thinks. Turns that move.
Vendor Management
Know the price before you say yes.
Your vendors, scored on every job.
Visibility & Intelligence
Know the full history of every asset.
Don't wait for the P&L to tell you.
Better maintenance performance changes the economics of the portfolio
Connect faster turns, stronger cost control, and more consistent execution to the outcomes leadership cares about.
31%
of non-renewals linked to poor maintenance
$80
NOI recovered per vacant unit, per day when turns shrink from 20 days to 5
$700
saved per home per year using predictive spend controls and vendor oversight
5
faster market stand-up achieved with Lessen360
Built for real-world change management
Start with the workflows, teams, and systems you have today. Expand Lessen360 as your operation is ready to scale.
Role-specific training for back office, in-house techs, and coordinators
Vendor onboarding so partners are set up, trained, and accountable from day one
Resident app rollout support for seamless transition
Integrates with Yardi, Entrata, RealPage. No rip-and-replace required.
Frequently asked questions
What is Lessen360?
Does Lessen360 replace my in-house maintenance team?
Does Lessen360 replace my property management software?
What does Aiden do inside Lessen360?
Who is Lessen360 built for?
What if we want Lessen to manage more of the operation?
How long does it take to implement Lessen360?
You deserve better. Let's prove it.
The operators closing the gap on maintenance costs, turns, and resident retention didn't get there by luck. They got there by running the right operation with the right support behind them. See what Lessen360 can do for your operation.
Not looking to run it yourself?
One by Lessen can work with your maintenance program from end-to-end; vendors, dispatch, execution, and invoicing; while you keep visibility and control at the portfolio level.